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The fundamentals of customer service require a specific array of skill sets. Whether the company you’re representing styles hair, offers financial consultation services or sells steamed hams, the way you interact with customers can be as important asMoreThe fundamentals of customer service require a specific array of skill sets. Whether the company you’re representing styles hair, offers financial consultation services or sells steamed hams, the way you interact with customers can be as important as the quality of the company’s products or services. With that said, here are some skills that any aspiring or existing customer service professional should not do without:LISTENING SKILLSSPEECH SKILLSNON-VERBAL COMMUNICATION SKILLSCOMPLAINT RECOVERY SKILLS The Nitty-Gritty Details of Good Customer Service Skills Needed in Business Relations by A.E. Wilson
